BoatFix Service

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bfay007

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exMember
Joined
Sep 7, 2003
RO Number
12178
Messages
20
BoatFix absolutely rocks! Ordered my 5225 XT on Sunday and it was on my porch today when I got home! If you need anything - don't waste time going to the store (who probably won't have it anyway or it'll be more expensive) - order it here!

Bob
 
Yup, placed my zinc order Friday and it was delivered yesterday. Can't top that!
 
I placed a ticket last week and they called me more than the Chiefs of Police Assoc looking for a donation. Really, REALLY a rare set up...
 
YEP...these guys are aces. Glad you tried it yourselves to find out what a great business they are ,with great prices and great service.
 
Let me add my two cents worth.
I ordered a shakespeare antenna on Saturday afternoon. It was waiting for me when I got home today. Simply amazing considering the reasonable shipping costs.

Way to go boatfix!
 
Thank you, folks. I just wish everything went as smoothly. Lowrance is way behind in shipments and Garmin is doing its spring thing - being late on some new product releases. But, for stuff that is in stock, we hired a fat guy with a sleigh who usually only works one day a year but, because of taxes and the cost of living, was forced to look for full time work. He does a good job but just don't leave any cookies lying around.
 
I'm curious as to why you sometimes use USPS instead of UPS ground for the NJ area?

With UPS I get it the next day, with USPS I get it whenever they feel like it AND I have to go to the post office to pick it up. BTW - I selected UPS ground in the shipping method.

Also you can't track a USPS shipment no matter what anyone thinks. The following is NOT a tracking message!

"The U.S. Postal Service was electronically notified by the shipper on April 03, 2007 to expect your package for mailing. This does not indicate receipt by the USPS or the actual mailing date. Delivery status information will be provided if / when available. Information, if available, is updated every evening. Please check again later."

Been saying that for 2 days.

Boatfix is a great service but as you said, once in a while things are not perfect. Using USPS when a customer selects UPS is one case where you can do better!!!
 
When you live that close to their distribution center, of course you'll get your order fast. Here in Minnesota it's at least 5 days depending on the item and availability. Could be even longer. But the price is right!
 
My last order took 3 days instead of the usual 2. And I am way down here in Tn.
Beats any other on-line service I have used without requesting expedited delivery.
 
A couple of years ago I ordered an Iway500C, just after Christmas ... I received a call from Boatfix advising that they would not be in stock until after Jan 01, and did I still want it and was "standard shipping" still Ok? I advised yes, on 1/02 I received and Email with info that the item had beed shipped and I could expect it in 3-5 days. The following afternoon I decided to track my package, jsut for kicks....I entered the tracking info and the response was DELIVERED 1/03 at 3:15 PM .... looked on my front porch and there it was .... need I say more???
 
I don’t know if it is possible, but it would be nice to get an email if something is back ordered or not going to ship as soon as normal.
 
Being caught in Lowrance's slowness right now, I have to agree with dave4151. However, I think it was my complaint that made Les aware they were having supply problems......As a former customer service guru, I know how much customers appreciate a proactive approach.

I'm in the California boondocks and find I receive packages to my mail box more quickly with USPS then I do with UPS. Also since UPS delivers to my house, I risk having my adorable labs chew up any package left out of the container I have designated to place packages. At least at the mail box, my doggies can't get to it!

Sometimes UPS delivers my shipments to the local post office for delivery instead of coming to the house. Usually they can get to the post office if it is snowing and may not be able to get to my house......

I love living up here, but it does have its own set of challenges!
 
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