Garmin Electronics

pryner

Member
Joined
May 15, 2004
RO Number
13645
Messages
10
All, I just had a positive experience with Gar2min and wanted to pass the good word along. I purchased my boat 2 years ago and it had a GPSMAP230 installed,which is no longer made. Two months ago I had an error message that the memory was low on power. After changing the battery I got the same message. I called Garmin and was told to send the unit back for a FREE repair. In about a week they repaired the memory circuit, put a new battery in, updated the software and adjusted the crystal. Then they returned the unit express DHL - all for the cost of sending to them in the first place. I'm impressed! Nice to see a company stand behind their product, especially without coerhersion.
Pete
 
Before you get all teary-eyed over Garmin, remember that they are a Cayman Island company, so structured to avoid US taxes, are the leaders in establishing Minimum Advertised Pricing policies in the marine industry and have come out with a whole new way to force you to pay more for your electronics. Here's the new policy:

Minimum Retail Price (MRP) Policy
In an effort to protect the long-term interest of not only Garmin, but also all of our dealers, distributors and customers, we have unilaterally adopted a Retail Price Policy for the units marked on the following pages. Garmin believes that this Policy is necessary to ensure the preservation of the superior image of our brand and the value of our products, and to properly
establish the image and reputation of our products in the appropriate market segment.
Although resellers remain free to establish their own prices, Garmin will, without assuming any liability, cancel all orders and refuse to accept any new orders for MRP products from any dealer or distributor for a period of six (6) months, immediately following Garmin’s verification to its satisfaction that such dealer or their distributor, or any retailer or reseller that has purchased a MRP product from such dealer or distributor that has advertised, offered, or sold the product at a net retail sales price less than the above Suggested Retail Price established and announced by Garmin. At Garmin’s election, a second occurrence by a reseller will result in the indefinite discontinuation of any further MRP product transactions with the dealer or distributor.

Any discounting of the Suggested Retail Price for any MRP product - including, without limitation to advertising, offering or providing coupons, rebates, free accessories, or payment of sales tax for the customer - will be regarded as a violation of this Retail Price Policy.

Please keep in mind that Garmin’s unilateral Minimum Advertised Price Policy is still applicable to those products designated by Garmin in our price catalog or by Marketing Memo. Garmin will not discuss any conditions of acceptance related to this Policy, as it is non-negotiable and will not be altered for any dealer or distributor. In addition, Garmin neither solicits, nor will it accept, any assurance of compliance with this Policy. Nothing in this Policy shall constitute an agreement between Garmin and any dealer or on any subject including that the dealer or distributor will sell the MRP products at or above any particular price. For legal reasons, Garmin will not discuss its Retail Price Policy with any dealer or distributor. Accordingly, all Garmin
personnel and sales representatives have been specifically instructed not to discuss the Policy beyond the content of this statement with anyone outside of Garmin. Please do not attempt to discuss the Policy with Garmin personnel or sales representatives or communicate complaints or advice to Garmin personnel or sales representatives. Garmin will unilaterally determine whether the MRP products are being advertised, offered or sold at prices other than in compliance with the Garmin Retail Price Policy.

What that means is that you will be paying at least 30% more than you need to for those products covered under this product. I'm glad they are providing decent support for their products but they certainly don't have your best interests at heart, as far as I can tell.
 
Liquid, this is NOT MAP pricing. It's way beyond that. MAP pricing I can live with, although it's certainly an attempt at price fixing in my opinion. This is Minimum Retail Pricing. If Garmin finds anyone selling one of these products below the price THEY have established, they will cut them off. Read the policy.
 
wrk, it went into effect with the introduction of the new Edge and Nuvi products. I wasn't all that concerned until the added the new 76CX and 60CX products to the list. Those are marine oriented units.
 
Here's a prime example:

The Garmin Nuvi has a "minimum retail price" of 899.99. As you can see, nearly everyone is selling that unit for 899.99. There are a couple that aren't but they risk being cut off from Garmin on ALL products.

LINK

BoatFix would normally sell that unit for $689. As a result of that policy, if you want one, it will cost you $210 more than it should. From what I can tell, this is a result of pressure from the "big box" stores who are suffering from internet sales. Of course, they seem to forget the similar situation they faced when they first started and got pressure from the mom and pop stores and local marinas. They are apparently trying to drive companies like BoatFix out of the market.
 
Joe, both of those men know full well what is going on. I'd bet they are the ones who made the decision.
 
Back
Top